Case study

From under 0.05% to 3.9% of monthly revenue.

RhinoShield needed a referral channel that could convert. In 13 business days, Talkable launched a program built around high-intent traffic, clear reward reminders, and hands-on campaign support.

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The objective

More sales from a traffic source that actually converts.

RhinoShield had plenty of site traffic, but too few visitors were buying. Its earlier referral effort had been short-lived and produced less than 0.05% of monthly revenue. Building custom campaigns with its prior provider also took too much internal time.

The team wanted a practical launch: a referral program that could reach shoppers at the right moment and turn those visits into orders without putting another project on its internal team.

What changed

A fast launch with room to keep improving.

Talkable handled the integration, customer-facing campaign screens, and customer feedback. Then the campaign team used reward reminders to improve the path from referral visit to purchase.

Quick campaign launch

Live in 13 business days

Talkable built the program and implemented customer feedback, which kept RhinoShield's internal resource load low.

Converting traffic

17.3% referral conversion

Reward-gleam campaigns reminded advocates and friends to use their rewards, helping referral traffic convert at a higher rate.

"I'm looking forward to seeing our site traffic continuing to grow in the coming months and Talkable being even more profitable for RhinoShield."
Guillaume Pauthion, Europe Brand Manager

Revenue

A referral channel that started pulling its weight.

Talkable's campaign experts managed the referral program and applied proven program practices. The result was a 77.8x improvement over RhinoShield's previous referral performance.

Soon after launch, referrals accounted for 3.9% of RhinoShield's monthly revenue.

"Working with Talkable has been extremely positive. We started at zero and quickly got to a good place."
Guillaume Pauthion, Europe Brand Manager

Want a referral program that earns its place in the mix?

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