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Case Studies /Online Art Gallery
Saatchi Art

26x more purchases.
One campaign.

Saatchi Art had a working referral program. For their Memorial Day sale, they used it differently — rewarding advocates instantly upon sharing, not after a friend bought. The result: 26x more advocate purchases versus the standard program.

Program Results
26x
More Advocate Purchases
vs. evergreen program
10.5x
ROI During Promo
Memorial Day campaign
Instant
Reward on Share
No wait for friend to buy
Early Access
The Winning Incentive
Art collectors want in first
26x
More Advocate Purchases
vs. evergreen program
10.5x
ROI During Promo Period
Memorial Day campaign
Instant
Advocate Reward on Share
No wait for friend purchase
2021
Launched with Talkable
Ongoing optimization since

Don't run a separate campaign. Activate the advocates you already have.

Saatchi Art runs a year-round referral program. It performs consistently. But for their biggest sales event of the year — the Memorial Day sale — they wanted to do something more.

The typical instinct is to spin up a separate email campaign, create new creative, and promote the sale through paid channels. Talkable had a better idea: use the referral program advocates who already trusted the brand and wanted to share.

The twist was in the reward timing. Instead of the standard flow — share link, wait for friend to buy, then send advocate reward — they flipped it. Advocates got their early access email the moment they shared. No waiting required. The result was 26x more advocate purchases than the evergreen program during the same period.

"Our Talkable team was a great partner in helping to find an effective means of amplifying our tentpole Memorial Day sales event while continuing to nurture referral channel growth. Their approach has become an important marketing tool for our large-scale promotional events since!"

SM
Sarah Meller
Senior Director of Brand & Marketing Strategy, Saatchi Art

One change in reward timing.
26x the impact.

Standard Evergreen Program
1
Advocate shares referral link
2
Friend visits site, considers purchase
3
Friend makes purchase
4
Advocate receives referral reward
Memorial Day Campaign
1
Advocate shares referral link
2
Advocate immediately gets early access reward
3
Friend visits site with referral offer
4
Both parties engage with the sale
Removing the wait — and making early access the reward — perfectly matched what art collectors actually want.

See what referrals can do for your brand.

Get a live demo, category benchmarks, and projected ROI specific to your program — in 30 minutes.

G2 Best Estimated ROI Mid-Market Summer 2026 G2 Loyalty Management Leader Summer 2026 G2 Easiest To Do Business With Mid-Market Summer 2026