WHAT:
Loyalty members will now receive emails when they are getting upgraded to the next tier or downgraded to a lower one.
- Once that is set up, emails will be automatically created for a tiered loyalty campaign.
- We won’t add those automatically for already existing campaigns, so we suggest doing it manually if needed.
Emails have different default copies based on the type of tiered program: spend-based or point-based. You’re able to change email style, copy, and images the same way as with any other Talkable email.
This is what tier upgraded email looks like:
TIER DOWNGRADED EMAIL:
WHY:
To help members continue to engage with the program and ensure they stay up to date with the changes associated with their membership.
See How We Can Help Your Brand Grow
Learn how Talkable's referral and loyalty platform drives measurable revenue for 1000+ ecommerce brands.
Let's Talk →