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Talkable Wallet

Talkable Wallet

Turn every customer's phone into a retention channel you own.

April 2026  ·  talkable.com

Talkable Wallet promo flow
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The Challenge

Your customers want to share. The channel keeps losing them.

Referral links buried in email

The link lives in an inbox with 200 unread messages. By the time a customer thinks to share, the email is gone. Open rates hover at 1-3%.

Loyalty data nobody sees

Points and tier status sit behind a login wall on an account page. Customers forget they have rewards. Motivation dies quietly.

No direct line to high-intent buyers

Flash sales expire before emails get opened. You have no push channel, no lock screen presence, and no way to reach buyers in real time.

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Why Wallet

Wallet passes used to be static. We fixed that.

The Old Reality

Standard wallet passes are read-only. Push notifications can only open the pass. No way to run a campaign, update content, or track what happens after the tap.

What Talkable Built

Wallet Promo turns a static pass into a live marketing surface. Update content remotely, push time-limited promos, add custom CTAs, and revert automatically when the campaign ends. Full attribution on every action.

Wallet pass with active promo
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Performance Data

The numbers across live Wallet deployments.

Measured across Peet's Coffee, Five CBD, Dose, TREW Gear, Malwarebytes, and AEO.

17%
Push-to-Sale Conversion
Average across all clients. Peet's Coffee hit 31.3%. Five CBD at 18.8%.
vs. 1-3% email open rate
37-74%
Referral Link Conversion
Wallet QR referral links convert at 37-74%. Dose reached 73.9%.
vs. single-digit web links
+53%
Higher Sharing Rate
Wallet holders share 53% more than non-wallet users. 8 of 9 clients saw uplift.
8/9 clients confirmed
0%
Fraud from Wallet Holders
Malwarebytes: 0% vs 9.1% non-wallet. Five CBD: 0% vs 8.1%.
fraud eliminated
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What Is Wallet Promo

Run campaigns inside the wallet pass. No app required.

Wallet Promo lets you push flash sales, VIP events, and seasonal campaigns directly to the wallet pass. Pick your audience with a CSV or target all holders. Set a start date, end date, promo banner, and CTA link. The pass updates across every device the moment you go live. When the campaign ends, content reverts automatically. No developer needed. Full attribution in MAR.

Two iPhones showing wallet pass flash sale
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How It Works

Four states. One seamless loop.

Default wallet pass state
Step 01

Default pass state

Customer installs the pass. Their referral link and loyalty data are always visible, ready to share.

Push notification on lock screen
Step 02

Push hits the lock screen

Wallet Promo goes live. A push notification lands on the lock screen with your campaign message. 17% average conversion.

Wallet pass with promo banner
Step 03

Pass updates with promo

The pass content changes instantly. Promo banner, new CTA link, updated messaging across every device.

Default wallet pass state
Step 04

Campaign ends, pass reverts

When the window closes, the pass returns to default. No cleanup needed. Attribution captured for every tap.

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Setup

Zero to live campaign in four steps.

01

Pick Your Audience

All pass holders, or upload a CSV for a specific segment. VIP customers, lapsed buyers, high-LTV cohorts.

02

Write the Campaign

Set promo banner copy, CTA link, and push notification message. What you write is what they see on the pass.

03

Set Dates and Launch

Choose start and end times. The pass updates live when the window opens. Reverts silently when it closes.

04

Measure Results

Push conversions, promo clicks, and referral activity flow into MAR. Attribution is on by default.

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Real Example

Mother's Day Promo: 13 days live, $0 send cost.

Launch April 27, 10:00 AM
End May 10, 11:59 PM
17% Push-to-sale conversion. Every tap attributed to the wallet campaign.
$0 Send cost. No media spend, no platform fees, no inbox competition.
13d Promo window running on every pass holder's device at once.
Mother's Day wallet promo on two iPhones
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